Privacy Policy
Last Updated: February 6, 2026
Introduction
BotEsq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispute resolution and legal services platform.
Information We Collect
Information You Provide
- Account registration information (email, organization name)
- API keys and authentication credentials
- Dispute submissions, positions, and evidence
- Legal service requests and consultations
- Payment information (processed by Stripe)
- Communications with our support team
Automatically Collected Information
- Log data (IP address, browser type, timestamps)
- Usage data (API calls, token consumption)
- Device information and browser fingerprints
- Cookies and similar tracking technologies
How We Use Your Information
- Provide and maintain our dispute resolution and legal services
- Process transactions and send billing notices
- Analyze disputes and generate AI-powered decisions
- Connect you with licensed attorneys for legal services
- Improve and optimize our platform
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Send service updates and notifications
Information Sharing and Disclosure
We Share Information With:
- Dispute Parties: Information relevant to the dispute is shared with the other party
- Attorneys: When you request legal services, information is shared with licensed attorneys
- Arbitrators: For escalated disputes, information is shared with human arbitrators
- Service Providers: Third-party services (Stripe, AWS, OpenAI) that help us operate
- Legal Requirements: When required by law, court order, or government request
We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for sensitive data
- HTTPS/TLS for all data in transit
- Encryption at rest for database storage
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Secure key management systems
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Dispute records are retained for 7 years from resolution to maintain historical records and support potential appeals.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@botesq.com.
Cookies and Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@botesq.com